Shipping policy

At SuckleBusters, we want to make sure your order gets to you quickly and safely. Here’s everything you need to know about how we ship your favorite BBQ rubs and sauces.

Shipping Costs

Shipping costs are calculated during checkout based on your order size, delivery location, and chosen shipping method. You’ll see the exact shipping fee before you complete your purchase—no surprises.

Shipping Methods & Delivery Times

We work with trusted carriers to deliver your order promptly. Delivery times vary depending on your location and the shipping method selected at checkout. Once your order ships, you’ll receive a tracking number so you can follow its journey.

Wholesale LTL Shipments

For wholesale customers ordering via LTL (Less Than Truckload) freight, please note:

• We ship only to business addresses for LTL freight.

• If you request an LTL shipment to a residential address, you will be responsible for any additional shipping costs incurred.

Please provide a valid business address to avoid extra fees or delays.

Order Processing

Most orders are processed and shipped within 1–3 business days. During busy periods, processing times may be a little longer, but we’ll keep you informed every step of the way.

Damaged or Incorrect Items

We take great care packing your order, but mistakes can happen. If you receive damaged goods or the wrong product, contact us immediately at orders@sucklebusters.com. We will arrange a free replacement shipment to fix the problem quickly.

International Shipping

At this time, we primarily ship within the United States. If you’re interested in international orders, please contact us at orders@sucklebusters.com for more information.

Questions or Concerns?

We’re here to help. If you have any questions about your order, shipping options, or delivery, email us at orders@sucklebusters.com. We’ll get back to you as soon as possible.